The Order Fulfillment Timeline

Preparation Time + Delivery Time

Preparation time

depends on the order and usually takes between 15 minutes to 1 hour

Delivery Time

• Vancouver, Burnaby, New Westminster, Richmond and North-vancouver: We delivery within 1-hour
• West-Vancouver, Coquitlam:: We delivery Within 1-hour and 30-minutes

Delivery Order

You will receive updates at every step of the order fulfillment process via your email or sms:

1. Order Confirmation: Notification to confirm the order.
2. Preparation Update: Notification when the order is being prepared.
3. Ready for Delivery: Notification when the order is ready for delivery.
4. Order Delivered: Notification when the order has been delivered.

Pick-up Order

You will receive updates at every step of the order fulfillment process via your email or sms:

1. Order Confirmation: Notification to confirm the order.
2. Preparation Update: Notification when the order is being prepared.
3. Ready for Pick-up: Notification when the order is ready for pick-up.
4. Order Picked: Notification when the order has been picked.

Preparation time: depends on the order and usually takes between 15 minutes to 1 hour

Send us your order number, and we’ll respond within 10 minutes between 9 AM and 9 PM monday to thursday and sunday. 9 AM to 11 PM firday and sturday. or contact us by phone +16043364466. our address: 2130 Kingsway, Vancouver, BC V5N 2T5